Customer: Public Power Corporation S.A.
Country: Greece
Industry: Energy
Organization Size: Large
Products & Services: Exchange Online, OneDrive for Business, Microsoft Teams & Office 365 ProPlus
Customer Profile
Public Power Corporation S.A. (PPC) is the biggest power producer and electricity supply company in Greece with approximately 7.4 million customers. PPC currently holds assets in lignite mines, power generation, transmission and distribution. PPC’s current power portfolio consists of conventional thermal and hydroelectric power plants, as well as RES units, accounting for approximately 68% of the total installed capacity in the country.
As Public Power Corporation S.A. (PPC) innovation to its customers, it also works to transform itself by adopting modern IT solutions for collaboration and productivity
Situation
The Greek Public Power Corporation (PPC) decided be part of the digital transformation and move to the modern workplace era. PPC, after consulting Microsoft Hellas, trusted Office Line S.A, to be its partner for the Microsoft 365 enablement.
Solution
Office Line S.A., one of the 300 chosen Microsoft Fast Track Ready Partners, assisted PPC to enable Microsoft 365, providing guide & consulting services from the first steps to the adoption of the user to the new environment.
Office Line began with the Microsoft 365 Onboarding Assessment and Deployment Planning for the whole project. The steps that followed included the update of the AD FS farm to cover the authentication requirements for the new environment, the deployment of the required clients, OneDrive for Business, Microsoft Teams & Office 365 ProPlus. After the client applications deployment, the local Exchange mailboxes migrated to Exchange Online. The next steps included the implementation of Intune and Azure Information Protection.
Training and Knowledge transfer activities, such as whiteboard discussions, conference calls and documentation provided to the Service Desk and Support teams for the Operations Readiness.
Benefits
With the delivery of the project by Office Line, Public Power Corporation now enjoys:
- Improved collaboration for its employees, with both internal and external partners, in a simple and secure way.
- Access to the latest business software all the time, across all their devices.
- Security features within EMS are discreet from a user point of view, especially those using their personal devices and not intrusive.
Last but not least, organization’s employees are empowered to work efficiently using the latest business software and at the same time business data is secure and protected. Also, the security features within Microsoft 365 are beneficial for organizations achieving ISO:27001 and GDPR Compliance.